FAQs

Chipper is designed to offer your team a full health and wellbeing benefits programme in one easy, user-friendly product, regardless of where they work. Traditional wellness benefits – such as discounted gym memberships at a local gym, or similar mental health services – may not be suited to the new world of hybrid work, where some team members work from the office, some come to the office on certain days, while others work remotely.

With our online hub, your team will have 24-hour access to a vast library of fitness and wellness advice. Chipper is not only cost-effective versus other employee benefits, but it has real-world impacts on your team, with happier, healthier employees likely to take fewer sick days and stay part of your business for longer.

Once you’ve purchased Chipper for your organisation, we’d recommend an in-person seminar and demonstration with one of our staff so that your employees get the most out of the platform. We offer this for free.

It’s important to us that Chipper users have new content to keep them engaged on the platform, and ensure there is always something fresh to try. We upload new content – videos, articles and guides – to the Hub every month.

We can share reports on Chipper usage at your organisation on request. See more in the Data and Access section below.

Yes, the Chipper website and employees’ individual Hubs are mobile-friendly, so they can access content on-the-go. Currently there is no app, but watch this space.

Yes. Accessibility is important to us, so every video is subtitled.

Chipper content is available in English only.

Customer support is available 8am-6pm Monday-Friday. Individual employees or their organisations can email info@keepchipper.com for a speedy resolution.

If you have any questions about the content, or you’re interested in learning more, we can put you in direct contact with one of our experts. In the first instance, email info@keepchipper.com with your enquiry.

There are a variety of prices depending on the size of your company. See the price section of the website for more details.

Our lowest price is for companies with up to 50 employees.

For now, memberships are designed solely for those whose organisations have signed up to the Chipper platform.

For now, Chipper is designed solely for business use. Individuals looking for online personal training or fitness advice outside of their business should head to ABS for a speedy, easy and confidential consultation.

Yes, an organisation’s membership renews automatically unless cancelled.

All Monthly and Annual memberships to Chipper are for a 12-month minimum contract.

Chipper is GDPR compliant, so we won’t be able to share data on individual staff with you, or show the content that is being used by an individual staff member. Likewise, any inquiries staff make to out experts will be treated as confidential. We can, however, share an overall picture of how much content your organisation is consuming, and which areas are proving particularly popular.

No, we only offer organisations an overall picture of how much content is consumed by employees as a whole, and which types of content are proving popular.

To delete your data, email info@keepchipper.com and your information will be deleted.